Costa Rica Basic Guide For The Business Traveller

Time: Local time is GMT -6.

Electricity: Electrical current is 120 volts, 60Hz. Flat- two--pin plugs are standard.

Language: Spanish is the official language, but English is widely spoken.

Health: There are no vaccination requirements for Costa Rica but typhoid and Hepatitis A immunisation is recommended. There is a small risk of malaria in some areas all year round and advice should be taken on precautions. Water in cities is generally safe but it is advisable to buy bottled water, especially outside the main towns where there is a risk of contamination. Dengue fever is one of a number of diseases carried by insects that also occur in this region, especially during the rainy season; protection against insect bites is the best prevention. Medical services are reliable in cities and the standard of hygiene and treatment is very high.

Tipping: Hotels add a 10% service charge plus a 3% tourist tax to their bills. In tourist and upmarket restaurants a tip of 10% is usual, however some establishments already include a 17% sales and service tax in the bill. Tipping is rare in smaller restaurants that are frequented by locals. Taxi drivers are not normally tipped, but tour guides usually are. In general if service has been particularly good service staff appreciate a 5 to 10% tip.
Safety: There is no history of terrorism in Costa Rica, however there are incidents of violent crime, occasionally targeting tourists. There has been an increase in attacks on tourists leaving the airport in hired cars in San Jose. Belongings should be watched carefully at all times and in all places, particularly in bus stations and on public transport. Theft of, and from, cars is common. Do not wear jewellery or carry large amounts of cash and avoid street moneychangers. Strikes, protests and blockades have recently taken place without warning and further demonstrations could disrupt travel on main roads, particularly those connecting San Jose with the coast.
Customs: 'Machismo' is the main characteristic of Costa Rica culture. Costa Ricans are conservative when it comes to family values, and roles between male and female are expected to be traditional.

Business: Costa Rica has a formal business environment, where men and women wear dark, conservative suits, appointments are made and meetings begin relatively on time. Business projects can be slow, however, as Costa Ricans are conservative in their approach to new ideas and keen to avoid risk. Spanish is the main language, but most business people speak English; however it is polite to have business cards as well as other promotional material printed in both English and Spanish. Machismo exists, but visiting businesswomen will be treated with respect once their ability and authority is clearly established. Hours of business are generally 8am to 4pm Monday to Friday with a two-hour lunch break from 12pm.

Communications: The international access code for Costa Rica is +506. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). City codes are not required. Costa Rica has one of the most advanced telecommunications systems in Latin America. The cheapest way to phone internationally is a direct call using a phone card. Mobile phone operators use AMPS, TDMA and GSM 1800 networks. Internet cafes are available in the main towns.

Duty Free: Travellers to Costa Rica over 18 years do not have to pay duty on 3 litres of alcohol; 500g of tobacco or 400 cigarettes or 50 cigars. Perfume for personal use is allowed provided it is a reasonable quantity.